Job Description

Job Title: OIM Support Admin

Work Location: Atlanta, GA (Day 1 Onsite – Hybrid )

Job Overview for OIM Support Administrator

We are seeking a highly skilled and motivated OIM (Oracle Identity Manager) Support Administrator to join our dynamic IT team. The ideal candidate will be responsible for the administration, maintenance, and support of our Oracle Identity Manager environment, ensuring seamless identity and access management across the organization.

Key Responsibilities:

• System Administration: Manage and maintain the Oracle Identity Manager (OIM) infrastructure, including installation, configuration, and upgrades.
• User Support: Provide Level 2 and Level 3 support for OIM-related issues, troubleshooting and resolving technical problems efficiently.
• Access Management: Oversee user provisioning, de-provisioning, and role management to ensure secure and compliant access to systems and applications.
• Policy Enforcement: Implement and enforce identity and access management policies, procedures, and best practices.
• Integration: Work closely with application owners and IT teams to integrate OIM with various enterprise systems and applications.
• Monitoring and Reporting: Monitor system performance, generate reports, and conduct regular audits to ensure the integrity and security of the OIM environment.
• Documentation: Maintain comprehensive documentation of the OIM environment, including configurations, processes, and procedures.
• Training and Development: Provide training and support to end-users and other IT staff on OIM functionalities and best practices.
   

Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: Minimum of 3-5 years of experience in OIM administration and support.
• Technical Skills: Proficiency in Oracle Identity Manager, SQL, LDAP, and other identity management technologies.
• Problem-solving: Strong analytical and problem-solving skills with the ability to troubleshoot complex technical issues.
• Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Certifications: Relevant certifications in Oracle Identity Management or related fields are a plus.
   

Skills and Experience:

• Proven ability to coordinate and manage application testing activities.
• Proficient in using Jira, Confluence, and service desk platforms for issue tracking and managing requirements.
• Skilled in analyzing defect causes, documenting solutions, and providing detailed issue resolution strategies.
• Strong understanding of various operating systems and Active Directory architecture.
   

Preferred Attributes:

• Attention to Detail: Meticulous attention to detail and a commitment to maintaining high standards of quality and security.
• Team Player: Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.
• Adaptability: Flexibility to adapt to changing business needs and technological advancements.
   

Benefits:

• Opportunity for remote work.
• Professional development and growth opportunities.
• Collaborative and supportive work environment.
• Competitive salary with a comprehensive benefits package.
• Talent-focused culture with quarterly promotion opportunities and company-sponsored higher education and certification programs.
• Exposure to cutting-edge technologies and innovative projects.
• Employee engagement activities, including project celebrations, flexible work hours, and recognition through Long Service awards.
• Annual health check-ups for employees.
• Insurance coverage that includes group term life, personal accident, and Mediclaim hospitalization for employees, their spouse, two children, and parents.
   

Why Join Us:

• Innovative Environment: Be part of a forward-thinking company that values innovation and continuous improvement.
• Professional Growth: Opportunities for professional development and career advancement.
• Collaborative Culture: Work in a supportive and collaborative team environment.
   

If you are a dedicated and experienced OIM Support Administrator looking to make a significant impact, we encourage you to apply and join our team.