Job Description

Job Title: Sr. Business Intelligence Analyst
Location: Burbank, CA/Seattle, WA/Orlando, FL
Duration: Contract

JD

• 7+ years of SQL experience and delivering data driven insights complex data processes.
• Experience navigating large matrix organizations
• Deep and Extensive experience in visualization tools (Tableau, PowerBI or similar)
• Exceptional analytical and problem solving skills
• Excellent oral and written communication skills
• Self-starter mindset with the capability to “manage-up”
• Global outlook with sensitivity and awareness of social and cultural differences
• Deep experience in data visualization and reporting using open-source
• Deep experience in and mastery of Tableau UI to create visually appealing and simple scorecards
• Strong understanding of data models, structures, theories, principles, and practices
• Advanced knowledge of MS Excel, Word, and PowerPoint
• Strong experience working with stakeholders and translating business requirements to technical requirements
• Ability to understand process- translate it to data and create/evaluate associated KPIs
• A passion for building remarkable things with data.
• Positive & creative problem solving in the face of data challenges.
• Ability to understand the business purpose or problem behind a request.
• Strong teamwork, solution-centric and customer-service-oriented attitude
• Effective organizational and interpersonal skills including written and verbal communication with both business and technology.
• Flexibility to successfully multi-task in a fast-paced environment with a positive attitude
• Ability to be a “doer” and “thinker”

Preferred

• Experience with ServiceNow
• Experience with agile project management and business tools such as Jira, ITSM and Visio
• Experience with Snowflake, Python
• Experience with machine learning especially in data products.
• ITIL V2 or V3 Certified
• Kepner-Tregoe Certified

Responsibilities

• Partner with cross-functional enterprise business leaders and analysts to understand their systems, data, strategy, and data integrity so that they can be transformed into easy-to-use KPI scorecards and insights.
• Devise, develop, and deploy required data queries to ascertain system data options for creating KPIs
• Understand business context and be able to distinguish between critical data and noise.
• Collaborate with business leaders to design dashboards and develop scorecards to monitor the health of the business and highlight areas needing attention.
• Monitor and maintain scorecards in alignment with the business lead, including ideas for enhancements and bug identification and resolution
• Collaborate to create cross-functional data entry processes and identify/communicate any issues in cyclical workflows to capture data using the defined processes that ensure data quality
• Support business leaders as a go-to source for defining and answering key strategic and product centric questions using data and working with Business Analysts across the organization
• Apply expertise in quantitative analysis to functional data and find trends and anomalies, understand relationships, develop actionable recommendations for process improvements and achieving business outcomes.
• Create presentation/visualization of data to see beyond the numbers while transforming raw data into actionable insights and recommendations.
• Provide analyses and insights to the internal team on a regular basis on trends, performance of the data sets, quality, and discrepancies and provide input into mitigation.
• Perform ad hoc analyses on business initiatives or trends to identify improvements or provide thought leadership.
• Help identify better practices, tools, and relevant trends that can improve data quality across the business.